A lot of Wyze Camera users are reporting that their cameras are only taking pictures and not recording any videos. This appears to be a software issue that Wyze is aware of and is currently working on a fix.
In the meantime, there are a couple of things you can try to get your camera working again.
First, you can try factory resetting your camera. To do this, you’ll need to access the camera’s hidden menu.
To do this, open up the Wyze app and click on the menu in the top left corner. Scroll down and select “Settings.”
From there, scroll down and select “Camera Settings.”
From there, you should see an option that says “Factory Reset Camera.”
Select that option and follow the on-screen instructions.
If that doesn’t work, you can also try uninstalling and reinstalling the Wyze app.
To do this, open up the app store on your phone and search for “Wyze.”
Select the Wyze app and tap on the “Uninstall” button.
Once the app is uninstalled, open up the app store again and search for “Wyze.”
This time, select the “Install” button to install the app.
Once the app is installed, open it up and sign in with your Wyze account.
Hopefully, that will get your camera working again.
- 1 Why are my Wyze cameras only taking pictures?
- 2 Why are my Wyze cameras not recording events?
- 3 How do I get my WYZE camera to record?
- 4 Why are my Wyze videos not playing?
- 5 How do you reset a Wyze camera?
- 6 Can I use Wyze home monitoring without subscription?
- 7 Why isn’t my Wyze camera picking up motion?
Why are my Wyze cameras only taking pictures?
There are a few reasons why your Wyze cameras may only be taking pictures. One possible reason is that you may not have the latest firmware installed on your camera. You can check this by going to the Wyze app and selecting the settings cog in the top right corner. Then, selecting “Device info”. If your firmware version is lower than the latest version, you can update your firmware by selecting the “Update firmware” button.
Another possibility is that the SD card in your camera is full. To check if this is the case, go to the Wyze app and select the settings cog in the top right corner. Then, select “Device info”. If the “SD card usage” is 100%, your SD card is full. You will need to delete some pictures or videos from the SD card to free up space.
A final possibility is that your camera is in night vision mode. To check if this is the case, go to the Wyze app and select the settings cog in the top right corner. Then, select “Device info”. If the “Night vision” toggle is on, your camera is in night vision mode. To turn off night vision mode, toggle the switch off.
Why are my Wyze cameras not recording events?
There could be a few reasons why your Wyze cameras are not recording events.
First, make sure your camera is turned on and that it is connected to the internet.
The most common reason why your camera may not be recording is due to a lack of storage space.
To ensure your camera is recording events, make sure to delete old videos and photos to create space.
If your camera is still not recording events, please contact Wyze support for assistance.
How do I get my WYZE camera to record?
If you have a WYZE camera, you may be wondering how to get it to start recording. Here are some steps to help you out:
1. Open the WYZE app on your phone.
2. Tap on the camera that you want to record.
3. Tap on the Record button.
4. The camera will start recording.
Why are my Wyze videos not playing?
When you try to play a video on Wyze, you may experience one of the following problems:
-The video will not play at all
-The video will not play properly (e.g. the audio is missing, the video is out of sync, etc.)
There are several possible reasons why your videos are not playing properly. This article will cover the most common reasons and provide you with solutions to fix the problem.
1. The video is not compatible with your device
Not all Wyze videos are compatible with all devices. The video format (e.g. MP4, MOV, etc.) and resolution (e.g. 1080p, 720p, etc.) may not be supported by your device. To ensure that your device can play the video, check the video format and resolution listed on the product page on the Wyze website.
2. The video is too large
If the video is too large, it may not play properly on your device. The file size of the video must be smaller than the device’s maximum file size. To check the maximum file size of your device, consult the device’s user manual or manufacturer’s website.
3. The video is corrupted
If the video is corrupted, it may not play properly on your device. To fix this problem, try downloading the video again.
4. The video is blocked by your device’s security settings
If the video is blocked by your device’s security settings, it may not play properly. To fix this problem, you will need to allow Wyze videos to play on your device.
5. The video is not supported by your browser
If the video is not supported by your browser, it may not play properly. To fix this problem, try using a different browser.
6. The video is not in the correct format
If the video is not in the correct format, it may not play properly. To fix this problem, try converting the video to the correct format.
7. The video is too old
If the video is too old, it may not play properly. Wyze videos are only supported for a certain period of time. To check the expiration date of a video, hover over the video thumbnail and check the video’s details.
How do you reset a Wyze camera?
If you’re experiencing problems with your Wyze Cam and need to reset it, follow these simple steps:
First, unplug the camera from its power source.
Next, press and hold the reset button on the back of the camera for 10 seconds.
Finally, plug the camera back in and wait for it to boot up.
If you still experience problems after resetting your camera, please contact Wyze Customer Support.
Can I use Wyze home monitoring without subscription?
Can I use Wyze home monitoring without a subscription?
Yes! Wyze home monitoring can be used without a subscription by enabling manual recording. With manual recording, you will need to press the record button on the app to start and stop recording.
Why isn’t my Wyze camera picking up motion?
If you’re having trouble getting your Wyze Cam to detect motion, don’t worry – you’re not alone. Many users have reported this issue, and thankfully, there are a few things you can do to try and fix it.
First, make sure that your Wyze Cam is placed in an area where it has a clear view of the room. If there are obstructions in the way, the camera may not be able to detect motion.
Also, make sure that you have the latest firmware update installed on your camera. To check for updates, open the Wyze app and go to Settings > Device Info. If an update is available, the app will prompt you to download and install it.
If you’ve tried both of these things and your Wyze Cam is still not picking up motion, there may be a problem with the camera’s motion detection settings. To adjust these settings, open the Wyze app and go to Settings > Motion Detection.
Under the ‘Motion Detection Sensitivity’ section, you can adjust the threshold at which the camera will start recording motion. You can also choose to have the camera notify you when it detects motion, and you can set the length of time that the motion recording will be stored.
If you’re still having trouble getting your Wyze Cam to detect motion, please contact us for help.